Summary
Reliable worker with three years of college coursework in computer science and nearly three years in a fast-paced customer service role. Trained 14 new hires and was trusted with closing shifts on a small crew. Comfortable with hands-on technical work, physical work, and direct customer contact.
Experience
Crew Member · Mighty Taco
September 2023 — July 2026
Buffalo, NY
- Trained 14 new hires on products, procedures, customer service standards, and safety practices.
- Worked closing shifts on a three-person crew, covering end-of-night shutdown, cleaning, and setup for the next day.
- Handled high-volume customer orders accurately during peak periods while keeping speed and quality up.
- Held a steady schedule for nearly three years while carrying a full college course load.
- Followed health, safety, and sanitation procedures around commercial equipment and cleaning chemicals.
- Took direction and coaching from supervisors and adapted quickly when priorities shifted.
Volunteer · The Children's League
May 2016 — September 2018
Springville, NY
- Assisted with groundskeeping, cleaning, and general building and facility upkeep.
- Communicated clearly with staff to coordinate tasks and complete assigned work.
Education
Computer Science · SUNY University at Buffalo
September 2023 — January 2026
Buffalo, NY. Three years of coursework completed.
Computer Information Systems · SUNY College of Technology at Alfred
September 2022 — May 2023
Alfred, NY. One year of coursework completed.
High School Diploma · Fillmore Central School
2021
Fillmore, NY.
Skills
- Operating systems
- Windows
- Linux
- Server administration
- Programming
- Rust
- Java
- C#
- Hardware
- PC assembly and repair
- Component troubleshooting
- Cable management
- Networking
- Home and small-office setup
- Switch configuration
- Cabling
- Software
- Microsoft Word
- Microsoft Excel
- Google Workspace
- Working style
- Training and mentoring
- Customer service
- Accuracy under time pressure
- Safety and sanitation compliance
- Dependable attendance